ABOUT TRIPLE ‘S’ SERVICES
Triple ‘S’ Services was established in 1984 to provide customers with superior product selection, personalized service, and simplified technology. We are dedicated to our customers, and you can expect the highest level of service from our detail-oriented team. With every delivery, our goal is to deliver excellence to our clients. Through hard work and dedication, we have positioned ourselves as a top provider of vending services for the Chicagoland area.
Triple ‘S’ Services uses Energy Star-rated machines outfitted with cash and card readers, bill and coin acceptors, telemetry devices, and mobile payment options. We offer a full line of vending, office coffee, and bottled water options to personalize your location’s experience. We also provide both subsidized and standard vending programs.
We service customers within a 25-mile radius of our Naperville location.
Triple ‘S’ Services quickly responds to customer needs. We are available 24 hours a day, seven days a week for service calls. Email us at firstname.lastname@example.org or call us at 630.978.2010 opt. 3.
With the aid of Cantaloupe’s Telemetry wireless remote devices, our service team can easily track your product supplies and sales. This system ensures that your location’s equipment will always remain fully stocked with the most popular selections!
With our online ordering portal, you can quickly and easily place an order or view previous orders and invoices. New orders can start fresh or copy your last order and make changes.
Connect with our Customer Services team at any time!
FREQUENTLY ASKED QUESTIONS
How often do you come out and restock our vending machines?
We have a state-of-the-art Telemetry system that signals us to service the machines when they get low on product.
What happens if one of our machines breaks down after your office is closed?
We provide 24-hour service, seven days a week. Please call 630.335.3365 to request a machine repair.
If someone loses money in the machine, how do they get reimbursed?
We have a bar code scan and contact info on the machines so the user can contact us directly regarding their issue and not have to interrupt any of your staff with the issue. We audit every machine at every service and if there is an overage, we will provide the refund at our next visit.
When will I receive my office coffee order?
When you place your order online you will be able to enter the date that you need it by. Typically, we will deliver within 48 hours unless needed sooner.
How do I submit my order?
You can order online, fax, email, or call us at 630.978.2010 opt. 3.
Do you charge a delivery fee?
There is a minimum order of $50, or a delivery fee will be incurred equal to the amount to bring the order up to $50. For example if your order totals $43, your delivery fee would be $7 to bring the total to $50.
Do you charge rent on the coffee equipment?
We do not charge rent on our coffee brewers, if monthly order exceeds $100.